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amyfletcher



Joined: 28 Apr 2005
Posts: 5

Posted: Wed May 25, 2005 10:05 pm    Post subject: Lost Email  

We set up a filter for one of our users for an auto-reply while he was out of the office. When he came back, one of our techs just deleted the code that was in the "advanced" field, but not the .tab file (or something similar) that was in that user's folder. The user wasn't able to receive email for a day until we figured out that we needed to delete that .tab file, so I was wondering if there is anyway to see where lost emails go in x-mail. They did not get bounced back to the senders. Any idea where they went?

Also, can you tell me what is stored in the "spool" folders? It looks like these are logs of error messages, but I can't figure out the numbering scheme (ie: \mailroot\spool\9\19\froz) etc. Can you help me out?

Thanks!
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below_zero



Joined: 08 Apr 2005
Posts: 130
Location: Italy

Posted: Thu May 26, 2005 3:16 pm    Post subject: Re: Lost Email  

amyfletcher wrote: We set up a filter for one of our users for an auto-reply while he was out of the office. When he came back, one of our techs just deleted the code that was in the "advanced" field, but not the .tab file (or something similar) that was in that user's folder. The user wasn't able to receive email for a day until we figured out that we needed to delete that .tab file, so I was wondering if there is anyway to see where lost emails go in x-mail. They did not get bounced back to the senders. Any idea where they went?

Unfortunately it seem that Xmail does not process the emails when it find a mailproc.tab file that is empty: I believe that the messages are removed from the spool and there is no ways to retrive the emails locally.
Hopely, may be it's possible using PHPXmail under Server Spools menu to resubmit to the user those messages that still in spool.
You may try also to use programs like "XMail Queue Manager"...

After your report, I've checked PHPXmail (version 1.0) and I have appurate that this version effectively leave the file empty instead to delete it: I've just posted on SourceForge (in CVS section) the fixup (this will be present in the next version as soon my project leader may do it)


Quote: Also, can you tell me what is stored in the "spool" folders? It looks like these are logs of error messages, but I can't figure out the numbering scheme (ie: \mailroot\spool\9\19\froz) etc. Can you help me out?


This is little bit out of topics... and you should investigate in Xmail forums. Spool contain emails dinamically, until they are effectively delivered.
I'm not sure, but the numbering scheme you told i believe it's randomized.
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